A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
A. a router
B. a gateway
C. 30 outbound IVR ports
D. 30 agent seats
E. 15 agent seats
Answer: B,C
In a high availability over WAN deployment, which option cannot be located across the WAN from the active Cisco Unified Contact Center Express site?
A. SMTP server
B. ASR or TTS servers
C. wallboard server
D. enterprise database
Answer: B
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